faq
FAQ
faq
Frequently Asked Questions
REFSY base layers are produced by NyNa, a leading high‑performance sportswear manufacturer based in Slovakia. All REFSY garments are 100% made in Slovakia – within the European Union, ensuring premium European quality with no cheap imports. NyNa specializes in advanced technical apparel for triathlon, water sports, and cycling, bringing its expertise in endurance performance and functional materials directly into the REFSY referee base layer system.
A base layer is worn directly on the skin to regulate body temperature and manage moisture during matches or activities. REFSY offers base layers for all weather conditions – warm (winter), mid‑season (spring/autumn), and lightweight breathable (summer). They help maintain optimal temperature and comfort throughout the activity.
REFSY base layers are designed specifically for top referees and athletes. They take into account match duration, movement intensity, layering needs, and compatibility with referee equipment.
We use high-performance technical fabrics that retain heat when needed, provide breathability in hot conditions, wick moisture away from the skin, dry quickly, and offer excellent elasticity and durability.
The base layer features an athletic performance fit – close to the body without restricting movement. It provides light muscle support while ensuring full flexibility during sprints and rapid direction changes.
Yes. The design allows comfortable wear under referee jerseys and ensures that devices remain securely positioned in pockets, even during dynamic movement. In addition, the lower back pockets are positioned on the sides rather than in the center, preventing communication systems or other equipment from pressing directly against the spine. This placement improves comfort and safety during running and sudden directional changes.
Yes. The moisture-wicking fabric helps minimize odor build-up by drying quickly after use. In addition, airflow zones in the underarm area enhance ventilation, further reducing odor accumulation during intense activity.
Yes. Flatlock seams reduce friction and help prevent skin irritation during extended wear.
When care instructions are followed, the fabric maintains its elasticity, shape, and performance even after repeated washing.
To protect the fabric, wash the garment inside a protective laundry mesh bag to minimize abrasion and reduce friction from zippers or Velcro.
Delivery times vary by destination. Orders within the EU typically arrive within 3–7 business days. You will receive a tracking number once your order has been shipped.
Yes. We offer international shipping to most countries. Shipping costs and delivery times are calculated at checkout based on your location.
If your package does not arrive within the expected timeframe, please contact us by email or by phone using the contact details provided on our website. We will help track the shipment or arrange a replacement if necessary.
Yes. You may return or exchange unworn, unwashed items within the specified return period. The garment must be in its original condition with tags attached.
Contact us with your order number and the reason for return. We will provide instructions and the return address. Once the item is received and inspected, we will process your refund or exchange.
If your product arrives damaged or incorrect, notify us immediately with photos of the issue. We will arrange a replacement at no additional cost.
For custom requests, team packages, or larger quantity orders, please contact us directly by email. We will assist you with sizing, availability, pricing, and any specific needs related to referee teams or associations.
